Your privacy matters to us. Learn how DConnect collects, uses, and protects your personal information.
Effective Date: 2026DConnect is operated by Augma Labs Pvt. Ltd. This Privacy Policy explains how DConnect collects, uses, stores, protects, and shares user information when users access or use our mobile application and related healthcare appointment services.
By using DConnect, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect personal information that users provide directly, including name, phone number, email address, account details, appointment details, and service-related information required to provide app features.
We may also collect device and technical information such as device type, operating system version, app version, IP address, crash logs, diagnostic data, and usage information to improve app performance, security, and reliability.
DConnect may request location permission to help users select or confirm service locations, healthcare visit locations, or appointment-related location information when required for app functionality.
Location information is used only for app functionality and user-requested services. DConnect does not collect location data when the app is closed or not in use.
We use collected information to create and manage user accounts, provide app features, process appointment requests, improve app performance, prevent fraud or misuse, provide customer support, send appointment-related updates, and comply with legal obligations.
DConnect may use third-party services that may collect information used to identify users or support app functionality. These services may include:
We do not sell user personal information. We may share necessary information with service providers, healthcare service partners, technical partners, or legal authorities only when required to operate the app, provide requested services, comply with law, prevent fraud, or protect user safety and app security.
We retain user information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent misuse, and maintain business records.
Users may request deletion of their account or personal data by contacting us using the email address provided below.
DConnect may contain links to external websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites or services.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions, suggestions, or data deletion requests regarding this Privacy Policy, contact us at:
contact@augmalabs.com